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February 3, 2025 by Cicely Fry

Flood Damage Insurance Claims: What You Need to Know Post-Storm Herminia

Flood Damage Insurance Claims: What You Need to Know Post-Storm Herminia

Storm Herminia has swept across England, leaving homes flooded and countless families dealing with the aftermath. Flooding can cause severe damage to properties, creating significant financial and emotional strain. In these moments, knowing how to navigate flood damage insurance claims is essential for a swift recovery.

Assessing the Impact of Flood Damage

Floods, like those caused by Storm Herminia, can wreak havoc on homes and belongings. From structural damage to ruined personal items, the costs can quickly escalate. Before taking any further steps, it’s important to assess the damage accurately. Here’s what you need to do:

  • Prioritise safety first: Ensure your property is safe to enter. Turn off gas, electricity, and water if necessary to prevent further hazards.
  • Document the damage thoroughly: Take clear photos and videos of all affected areas and damaged belongings, ensuring nothing is missed.
  • List your losses in detail: Create a comprehensive inventory of damaged or destroyed items, including their approximate values and any relevant receipts.

These steps are critical for supporting your insurance claim and ensuring you receive the appropriate pay-out.

Reporting Flood Damage: Start the Claims Process Early

Acting quickly is vital after flood damage. The sooner you report the issue, the faster you can begin the recovery process. Follow these essential steps to initiate your flood damage insurance claim:

  1. Contact your insurer immediately: Inform your insurance provider about the damage and ask for specific guidance on the claims process.
  2. Provide strong evidence: Share your photos, videos, and inventory of losses with your insurer. The more detailed your evidence, the smoother the process will be.
  3. Understand your policy’s details: Familiarise yourself with your policy’s terms, including coverage limits, exclusions, and any specific conditions that may apply.
  4. Arrange an inspection as soon as possible: Your insurer may send a loss adjuster to assess the extent of the damage and estimate repair costs. Ensure you are present during the inspection to answer any questions.

Tips for Navigating Flood Damage Insurance Claims

Making a claim can feel overwhelming, but these practical tips will help streamline the process:

  • Keep all receipts and records: Maintain receipts for emergency repairs, temporary accommodation, or alternative living arrangements, as your insurer may reimburse these expenses.
  • Don’t dispose of damaged items too soon: Hold onto damaged possessions until your insurer has reviewed them to prevent any claim disputes.
  • Seek clarification if needed: If any policy terms or requirements are unclear, don’t hesitate to ask your insurer for explanations.
  • Stay persistent and follow up: Check in regularly with your insurer to track the progress of your claim and ensure things are moving forward.

Preventing Future Flood Damage

While we can’t control the weather, we can take proactive steps to minimise future risks. Consider implementing these protective measures:

  • Install flood defences where possible: Barriers, sandbags, and flood-resistant doors can help reduce water ingress and limit damage.
  • Elevate valuable possessions: Keep important documents, electronics, and sentimental items in waterproof or elevated locations to protect them from flood damage.
  • Inspect and maintain your property regularly: Ensure your home’s drainage systems, gutters, and seals are in good condition to prevent water accumulation.
  • Review and update your insurance policy: Make sure your cover includes flood damage and offers sufficient protection for your home and belongings.

Robison & Co: Here to Support You

At Robison & Co, we understand the challenges that follow devastating events like Storm Herminia. That’s why we’re here to support you throughout the claims process, helping you secure the financial protection you need.

With bespoke insurance solutions, we ensure you have the right cover in place before disaster strikes. If you need expert advice or assistance with your claim, contact us today. Let us guide you through this process and help safeguard your home against future risks.

 

To discuss a new policy, or current policy  please get in touch with us via one of the options below!

Book a call        01730 265500        Contact request form        hello@robison.co.uk

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